Voice-over-Internet-Protocol, commonly known as VoIP help with the integration of the internet with telecommunication.
Making use of VoIP can give your workplace a much faster, more efficient, and practical way to handle both internal and external communications.
At the moment, VoIP is used by both individuals as well as full-sized companies as it provides a streamlined communication system that is truly a reflection of our modern world and how we communicate with each other every day.
And with the Internet of Things slowly becoming a staple in most companies, VoIP isn’t the future, it’s the present.
VoIP offers tons of benefits to companies and individuals and uses a low-risk model that’s scalable, flexible, and cost-effective. But to fully integrate VoIP, you need a good VoIP service provider.
VoIP services are only as good as the service provider, which is why it’s crucial to find a good one for your office. At GRIT Consultancy, we are dedicated to helping you future-proof your company, and one of the ways we do that is with managed VoIP Services.
In this article, we’ll take a little more about what VoIP is, what the benefits of VoIP are, see if there are any downsides to the technology, and then talk a little bit about how we can help you establish better internal and external communication at your office through VoIP.
What Is VoIP?
As mentioned earlier, VoIP stands for Voice-over-Internet-Protocol. VoIP is the modern alternative to the old-school telephone company.
Instead of hosting a wide range of equipment to handle telephone calls in the office, VoIP works through the Internet and can provide enough support for top-quality and HD VoIP calls.
The reason for this is that VoIP doesn’t work through a traditional phone system. That means you don’t have to host equipment in the office, saving you a lot of space. With a good internet service and fast internet, you can make and receive VoIP calls without local telephone service.
Benefits of VoIP
There’s an incredible amount of benefits to switching to VoIP, which is why so many companies are doing it or have already done it.
While it would be impossible to list every single benefit, to give you a better idea of why you need VoIP, we’ve listed down some of the most tangible benefits;
Reduced Costs
Probably the most tangible benefit of VoIP is the reduced costs your business will incur.
VoIP services, including the VoIP phone, modem, and additional equipment required will still be much cheaper than hosting a traditional telephone service in the long run.
For starters, VoIP phone system providers tend to charge less than phone service providers, but despite all the hidden savings, some companies claim their phone bills went down by 60% when they switched to VoIP.
While you will need additional equipment to host VoIP such as a modem and router, these are modern office essentials anyway, so if you haven’t yet equipped your office with them, you’re missing out.
Better Business Communication
Since the technology runs through the internet, you can expect much more high-quality VoIP phone calls.
The internet transmits larger data faster than traditional cell phone lines, which results in more clarity in your calls. With VoIP calls, people report hearing a very clear voice without the buzzing sound commonly associated with traditional phone calls.
On top of clearer communication, you also have a wider range with VoIP. VoIP can host long-distance and local calls easily, efficiently, and at very low rates. Depending on your service provider, rates may vary, but it’s generally more affordable than traditional long-distance calls.
VoIP Is Remote-Ready
Since VoIP works through the internet, you don’t need to be at the office to use the service. You can access VoIP through your phone when at home and away from the office. This is great in the modern age of remote work, where a lot of employees choose to work from home.
With remote work looking like it’s going to stay, many companies are future-proofing their workplaces. And VoIP is one way to do that.
Are There Downsides to VoIP?
Just like with any service or technology, VoIP isn’t perfect.
For starters, for the VoIP network to work as it should, it requires a stable internet connection, around 100 KBPS per phone line.
In the past this was a tough requirement, however, it’s not so much of a problem in this day and age.
There are tons of internet providers out there ready to offer their high-speed internet connection for your workplace that can handle all your VoIP needs and more.
Another major downside of VoIP is how it handles emergency services. Luckily, it’s highly unlikely that you will ever need to call 911 or other emergency services through a VoIP phone.
However, if ever you end up calling 911 with your VoIP phone, you will need to give them your exact location.
This is because VoIP providers will only send the company’s mailing address as the location to emergency hotline operators.
One last thing about VoIP is that you will need to upgrade your office equipment. This can be seen as a good thing and a bad thing since it will cost you money, but you are investing in a more modern and efficient workplace.
What Is a VoIP Service Provider?
Just like a traditional phone service provider, business VoIP solution providers give you a way to use VoIP in the workplace.
Most business VoIP service providers use the “SaaS” model. This model sees the VoIP software as a service that is hosted by the provider over the internet instead of asking the user to download any VoIP apps or products.
So, a VoIP provider will not sell you a product.
Instead, they offer you a service that usually requires a subscription. Depending on the provider, the subscription could include a leased router and modem to handle the internet needs with high-speed internet capable of supporting VoIP calls.
How Can GRIT Consultancy Help?
At GRIT Consultancy, we can help you with all your IT-related office needs. This includes IT support, IT management, and of course, managed VoIP services.
If you’re looking to upgrade your office and bring it into the modern world, then we can help you do just that. Since we can handle all your IT needs, you’ll have more time to focus on what is important.
Managed VoIP Services
Our managed VoIP services offer convenience, affordability, and quality all in one. We have partnered up with RingCentral, a VoIP provider to offer fully managed VoIP for your workplace. We handle everything, from the mobile phones to the connection, to setting up the service.
With our managed VoIP services, you won’t need to install any heavy equipment in your office. No phone lines and other equipment, just a router and modem.
With our services, you’ll immediately notice your phone service bills drop, giving you more freedom and space to spend your company’s money on upgrades and new investments.
Why Have Your VoIP Managed By GRIT Consultancy?
We pride ourselves on delivering exceptional service to businesses in the UK. Below are a few reasons why you should trust us with handling your VoIP integration and maintenance.
Future-Proof Your Company
Old technology is for the past. In fact, technology like ISDN is already being phased out of most workplaces. If you don’t do the same, you risk getting left behind and will find it harder to compete against companies in your industry.
Besides that, using the best VoIP providers for your needs will provide you with even greater VoIP security. Future-proofing is always a good investment, and it’s best to do it before it’s too late.
Cut Down on Costs
We’ve mentioned it a bunch in this article, but VoIP service providers are significantly cheaper than traditional phone services.
Since it doesn’t require a large set of equipment, you won’t be consuming as much power, you won’t be paying as much for your phone bill, and your company will save a lot of money overall.
At GRIT Consultancy, we don’t have an installation fee. So, once you avail of our managed VoIP services, you won’t have to worry about a thing. We’ll even take care of your existing phone system.
Make Operations Smoother
VoIP can be complicated if you’re unfamiliar with the technology.
However, we make it easy for you to make the switch. We handle all areas of installing VoIP in the workplace, and we also offer technical support when you need help.
And since VoIP also means a much better quality of communication, your employees, partners, and even potential clients will be happy to hear that you’re doing what you can to stay ahead.
Conclusion
The VoIP shift is happening now. Old technology is being phased out and replaced by the newer, faster, and more efficient VoIP.
And to effectively make the switch, you need top-quality VoIP management. And with no harsh installation and sign-up fees, we could be the most efficient way for your company to transition into the future that is VoIP.
If you wish to find out more, please reach out to GRIT Consultancy and one of our friendly staff will be in touch as soon as possible.
